Cancellations & Returns Policy

RETURNS

We don’t accept returns or exchanges. However, if any of your products are defective or have been damaged in shipping, please let us know by emailing thewillowwoman@gmail.com.

Product replacements will be reviewed on a case by case basis.

Non-returnable items:

  • Gift cards.
CANCELLATIONS

In the event that a workshop needs to be cancelled by me, a full refund will be provided.

In the event that an individual or group are unable to attend / have to cancel a scheduled workshop and cancel 30 days prior to the workshop, a full refund will be provided.

In the event that an individual or group cancel a scheduled workshop within 14 to 30 days prior to the workshop, a 50% fee will be applied.

For any cancellations made by an individual or group within 14 days prior to a scheduled workshop, no refund will be provided/full fee will apply.

Contact us at thewillowwoman@gmail.com for questions related to refunds and returns.