RETURNS
We don’t accept returns or exchanges. However, if any of your products are defective or have been damaged in shipping, please let us know by emailing thewillowwoman@gmail.com.
Product replacements will be reviewed on a case by case basis.
NON-RETURNABLE ITEMS
- Gift cards.
CANCELLATIONS
In the event that a workshop needs to be cancelled by me, a full refund will be provided.
In the event that an individual or group are unable to attend / have to cancel a scheduled workshop and cancel 30 days prior to the workshop, a full refund will be provided.
In the event that an individual or group cancel a scheduled workshop within 14 to 30 days prior to the workshop, a 50% fee will be applied.
For any cancellations made by an individual or group within 14 days prior to a scheduled workshop, no refund will be provided/full fee will apply.
Contact us at thewillowwoman@gmail.com for questions related to refunds and returns.